Know your own application
Nothing undermines you faster than being unsure about your own travel dates, accommodation, or finances. Re-read your application the night before so every answer comes naturally.
Answer the question that was asked
- Keep answers short and direct — do not over-explain.
- Never volunteer information you were not asked for.
- If you do not understand, politely ask for the question to be repeated.
Stay consistent and calm
Your spoken answers must match your documents. Contradictions, even small ones, create doubt. Take a breath before answering, and never guess — if you do not know a detail, say so plainly.
Practical details for the day
- Arrive early and bring your full document set, organised.
- Dress neatly and be polite to everyone, including security staff.
- Switch off your phone before you reach the counter.